RENTER FAQ

• What is your payment policy?

All rent is due on the first of the month with a grace period to the fifth. Rent paid on the sixth of the month or later is subject to and additional  late fee equaling 5% of the monthly lease rate.

• How do I find out which properties are available?

Please visit "1, Find a Home" page hit the search button. Simply locate the city in which you wish to search, and press "Search!" If there are no available properties, but you would like to find out about properties that will be coming available in the near future, look in the "Future Listings". There you will see homes that will be coming online within the next few weeks.

• How do I view a property?

Call our office at 240.334.3300 or send an email at info@callabrown.com, and we will set up a private property showing for you.

• How do I apply for a property?

If you have not previously mailed or faxed us the online application, you will then fill out the application form and pay the non-refundable $40 application fee. The normal turnaround time for an application is three days. At that time, we will contact you with additional requirements (varying depending upon property.)

• Who must complete an application and what are the requirements?

All adults age 18 and over must present photo identification and complete an application. The income requirement is 3 times the monthly rent. We will check your landlord and employment references to determine your ability to pay the rent on time and to take care of the property. You must also have minimum of 2 years employment history.

• How much is the application fee?

All individuals completing an application must pay a $40 non-refundable fee with the application.

• What if my application is denied?

The application fee is spent when we process the background check. The "Home Holding fee" will be returned to you in full.

• Are there any pet fees?

Some homes allow pets, or certain breeds. If the breed of animal is approved (ask staff) then the pet deposit will be a non-refundable $300 per animal. Usually the pet deposit is. Our professional standards require that the property professionally treated for fleas and the carpet professionally cleaned, after each tenant with a pet, and the Pet Deposit goes to perform these actions.

• What will I owe at move in?

The balance of the one-month's rent and the security deposit is due at move-in regardless of the day of the month. If you move in during the middle of a month the prorated rent charge will be due on the first day of the second month you are in the property.

• What are the standard lease periods?

Leases are for a period of 12 Months.

• When is the rent due?

Rent is due in the office on the first of each month. A 10% late fee is assessed if we have not received your rent by the 5th day of the month.

• What are the penalties for early termination of a lease?

If you decide to move out prior to the end of the lease term then you will be required to give us 30 days written notice, pay rent through that 30 day notice period, and pay a lease termination penalty of one month's rent upon moving out. The security deposit will be forfeited under the terms of the Lease Termination clause.

• Do you run a credit check on every applicant?

We do run a credit check on all our applicants, even when your credit is good. This process is necessary for us, and a benefit to our applicants in that a credit check can sometimes uncover false, incorrect or outdated information in your credit report that you will want to address.

• What about bankruptcy?

If you are currently in bankruptcy, we cannot rent to you. If you have a previous bankruptcy, but have since firmly re-established your good credit, we are willing to be flexible. Please call us for further consultation.

• What About Roommates, Visitors, and Sub-Leasing?

Roommates will be subject to the same move-in procedures, background checks and requirements as our primary tenants. Roommates may not be moved in without prior written permission and a thorough check is completed and accepted by Property Works. Sub-leasing is never allowable for any reason.

• Do you rent month to month?

We do let the lease go month to month with a 5% increase in rent after the initial term which is usually 12 months.